Ice Sculpture FAQs
How long does the ice last?
Inside an air-conditioned room, the ice will typically last 5-7 hours with minimal loss of detail over the first 3-4 hours.
Can the ice sculpture be placed outside?
Yes, though it must be placed in shade - under a covered patio, umbrella, or pop-up tent of some kind. Despite being in shade, potentially warmer temperatures outside will increase the rate at which the ice sculpture melts.
Do you provide a table and linens, or do I?
We do not provide any tables, linens or additional decor. We provide the ice sculpture, tray, light and riser only.
How big of a table do I need to provide?
For smaller, single block designs the footprint of the tray on the table is 24" long x 18" wide or deep. Double block designs use our longer trays which measure 45" long x 25" wide. The number of trays we use is based on the final size of the sculpture. For most single block displays, we recommend a minimum 36” round table. Most card tables and folding tables are also suitable.
Do you return to break down, or do I?
Other than large ice bars and some food displays, we do not return to break down the ice. If we are requested to do so, a "striking" charge is applied which is usually a minimum of $100-$175, if not more based on the size of the piece and striking time.
How long does set up take?
For most ice sculptures, we will arrive 1-1.5 hours prior to the start of the event, or more specifically, when the ice needs to be "show ready." That said, we are flexible and open to arriving at an exact time requested by the client. Many designs that are smaller in scale can be set up in less than 45 minutes.
Do we need to do anything to maintain the sculpture while on display?
No. Once we are finished setting up, the ice is ready to be viewed and enjoyed by your guests. While on display, common sense applies, which means "look with your eyes and not with your hands." Please do not touch the ice sculpture or bump the table, which can cause the sculpture to tip over and injure a guest. If you've ordered an ice luge to serve drinks, it's best to let venue staff or a person with experience working with ice to operate the luge. It is also a good idea to check and empty the drain bucket periodically to prevent it from overflowing.
What do I do with the display equipment afterwards?
Don’t throw it away! We are happy to refund the equipment charge if all of it (tray, light, and foam riser) is cleaned and returned to us in good condition sometime after the event. There is no time limit on that and you are welcome to visit us at a time when that is convenient for you.
If I agree to pick up an ice sculpture, what does that entail? Can I set it up by myself, or do I need help? Will the ice stay frozen in its box until I'm ready to use it?
If you agree to pick up the ice, the sculpture will be placed in an insulated box and packed with dry ice (if requested) for an extra $10.00. It will be fine until you are ready to open the box and set it up. Many sculptures weigh 75-175 pounds and can be lifted by 1 person with a second individual to assist and offer guidance while it's placed in the display tray. We will provide detailed set up instructions when the sculpture is picked up. Our pick up times are typically 10:00 a.m.-5:00 p.m. Monday-Friday and 10-2 on Saturdays.
What if I still have questions?
Contact us here.
HOW DO I pay for my ice sculpture?
Once you’ve decided to invest in one of our sculptures, an invoice is e-mailed to you and we require an initial deposit of 50 percent upon receipt of the invoice. You are welcome to pay online, over the phone or come visit us at our studio. We do not begin sculpting until we receive your deposit. Your remaining balance must be paid no later than 7 days prior to your event. Chisel-it Ice accepts checks and credit cards. All major cards (VISA, MasterCard, American Express and Discover) are accepted. We do not accept PayPal or Venmo.